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发布产品反馈意见的常见问题和指南ob欧宝娱乐app手机下载

嗨,社区,

欢迎来到ob欧宝娱乐app手机下载产品反馈与创意在这里,您可以帮助塑造Smartsheet的未来!我们非常感谢您的反馈,并将考虑所有帖子。我们的产ob欧宝娱乐app手机下载品团队将每月审查最热门的想法和请求,一旦得到更新,我们就会分享。

请记住:如果您对产品有疑问或遇到问题,请在ob欧宝娱乐app手机下载支持主题或者查看我们的状态页

通过提交创意,您同意Smartsheet将拥有永久使用和纳入任何反馈或建议的权利,而无需承担任何补偿义务。

以下是一些常见问题和指南,教你如何以最有效的方式提交你的想法:


提交想法的指导方针

新想法:在你发布之前,确保这个想法还没有被创造出来。

每篇文章一个想法:每个想法都需要是一个单独的请求,这样我们就可以清楚地了解状态。有多种想法的帖子要么被审核团队淘汰,要么被删除。相反,请创建多个帖子:每个想法一个。

明确的标题:确保标题是针对你的一个想法。

标记你的帖子:使用相关的标签来帮助分类你的反馈。

添加有关用例的详细信息:添加尽可能多的细节,包括图片和故事。下面是一些你可以在撰写文章时回答的问题:

  • 你想解决什么问题?
  • 你的用例是什么?(描述一个场景或故事。)
  • 你的理想解决方案是什么?

注意:模糊的想法或“内容单薄”的帖子将被更改为讨论并从创意空间中删除。


评论当前观点

我们很乐意听到您对当前帖子的其他反馈!请添加您自己的故事和背景,以帮助我们更好地了解您的特定用例。

  • 你为什么同意?
  • 你为什么不同意?
  • 你有不同的解决方案吗?


常见问题

1.我需要登录才能参加吗?

任何人都可以视图想法,但如果你想帖子投票,或评论关于创意,您必须登录Smartsheet社区。


2.我能收到我投票的想法的通知吗?

是的!一旦你对一个想法进行了投票,如果状态更新,你将收到电子邮件通知。

注意:您可以更改您的电子邮件通知偏好从您的社区简介。


3.我如何发布一个想法?

在你发布新内容之前,总是搜索看看你的想法是否已经存在。

提示:在搜索结果页面上按正确的类别和/或标签进行过滤。

  • 如果有类似的想法存在,在这个想法上加上你的投票来表示你的支持。
  • 如果还不存在,请单击新想法。如果您在社区首页,请单击新职位然后新想法


4.我在哪里可以看到我过去所有的想法?

你可以在你的社区概况(在右上角)。

  • 讨论您将看到所有顶级讨论、问题和想法帖子。
  • 评论你会在社区里看到你的评论,包括对创意帖子的评论。


提醒一下,所有会员都要遵守社区指导原则在社区发帖时。

我们期待听到你所有的好主意!

评论

  • @Genevieve P。

    这个产品反馈想法ob欧宝娱乐app手机下载是现在请求增强的首选方法,还是我们应该继续使用这个方法增强功能申请表格?还是两个?


    谢谢!

  • 吉纳维芙P。
    吉纳维芙P。 员工管理

    @Tim斯达克

    好问题!欢迎您使用非此即彼。您链接的增强表单仍然有效,您可以将您的想法直接提交给产品团队。ob欧宝娱乐app手机下载

    就我个人而言,我倾向于使用社区中的创意空间,因为它允许其他成员看到你的想法并加入他们的投票。你还可以跟踪你之前的提交,如果产品团队更新了你所创造或投票的想法的状态,你就会收到通知。ob欧宝娱乐app手机下载

    也就是说,如果您希望您的反馈保持更私密的状态,我们仍然欢迎您使用这个表单。从任何一个选项提交的内容都到同一个地方。

    欢呼,

    吉纳维芙

  • 谢谢!我同意……更喜欢创意空间……我只是不知道哪个优先于另一个……听起来好像没有。

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