为什么我在一个表格中添加多个条目时得到一个组合的电子邮件

你好朋友


希望你过得好,平平安安!我使用自动化>触发>提醒某人功能,当用户提交表单时获得电子邮件通知。我想获得每个条目的个人电子邮件,但是,如果用户提交的形式多次与不同的数据,我得到一个组合电子邮件而不是个人电子邮件。当用户在短时间内(一两分钟内)提交表单时,就会发生这种情况。你能建议我们如何避免吗?我不能要求用户在提交另一个条目前等待几分钟,我期待着听到你们所有人的声音。请建议。

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答案

  • 她名叫Stara
    她名叫Stara ✭✭✭✭✭✭
    编辑07/29/21

    @Saravanan Kaliannan Krishnasamy

    我希望你一切安好!

    你能更详细地描述一下你的过程吗?也许可以分享一下表格/表格的副本或其他一些东西工作流的屏幕截图?(在分享之前删除/替换任何机密/敏感信息)这样会更容易提供帮助。(分享,(电子邮件保护)

    我希望这对你有所帮助!

    注意安全,祝你有一个美好的一周!

    最好的

    她名叫Stara工作流顾问/ CEO @工作大胆

    我的帖子是否帮助或回答了你的问题或解决了你的问题?请支持社区将其标记为深刻的/投票或/和作为公认的答案.这将使其他人更容易找到解决方案或帮助回答!

    Smartsheet专家顾问和合作伙伴

    她名叫Stara工作流顾问/ CEO @工作大胆

    W:www.workbold.com| E:(电子邮件保护)| p: +46 (0) - 72 - 510 99 35

    关于Smartsheet、集成、一般工作流建议或其他方面的帮助,请随时与我联系。

  • @Andree Stara-我也看到了这一点,其中2项进入表单发生紧密的时间。这将导致两个条目都显示在一封电子邮件中,发送给自动警报中的人员设置。这导致电子邮件中的表单回复很窄,在电子邮件正文的图表中难以阅读,电子邮件底部的附件不清楚它们属于哪个条目。这引起了混乱与我的团队,我希望有一种方法,以确保每个表单条目得到自己的电子邮件提醒,无论时间。

    谢谢你!

  • 这个问题最终解决了吗?如果遇到类似的问题,就要考虑其他选择?

    谢谢

    威利

  • 特蕾西·米
    编辑05/19/22

    我遇到了相同/类似的问题,工作流自动化警报将多个警报合并到单个电子邮件中。每个警报设置为有一个唯一的/自定义主题(与字段引用,使他们唯一/动态),但我收到一个单一的捆绑警报。这些电子邮件提醒需要单独发送,因为我们将它们用于审计目的。是否有一个设置,我可以更改,以确保每个警报发送独立?

    Smartsheet捆绑电子邮件issue.jpg

    请看附呈。

  • 她名叫Stara
    她名叫Stara ✭✭✭✭✭✭

    @Tracy米

    我希望你一切安好!

    在基于更改的工作流中,如果同时触发6行或更少的行,占位符将与Alert或Update Request操作一起使用占位符,将生成单独的通知。如果同时触发了七行或更多行,则自定义主题和主体将被删除。

    我希望这对你有所帮助!

    注意安全,祝你有一个美好的一周!

    最好的

    她名叫Stara工作流顾问/ CEO @工作大胆

    我的帖子是否帮助或回答了你的问题或解决了你的问题?请支持社区将其标记为深刻的/投票或/和作为公认的答案.这将使其他人更容易找到解决方案或帮助回答!

    Smartsheet专家顾问和合作伙伴

    她名叫Stara工作流顾问/ CEO @工作大胆

    W:www.workbold.com| E:(电子邮件保护)| p: +46 (0) - 72 - 510 99 35

    关于Smartsheet、集成、一般工作流建议或其他方面的帮助,请随时与我联系。

  • 特蕾西·米
    编辑05/19/22

    你好她名叫Stara

    更新:我发现了一个变通办法,至少会部分解决我的问题-只要我们没有同时发生7个触发事件(我认为工作“同时”与Smartsheet是非常松散的,如果两个独立的触发事件发生超过5分钟的间隔被认为是同时;))。在占位符页面发现:

    • 当使用“仅消息”警报类型时,任何同时触发的行都将合并为单个通知。

    我只设置了短信提醒。我将更新,包括一个链接到表。

    -----------------------------------------------------------------------------

    需要注意的是,即使触发事件超过6行,出于审计目的,我们也需要发送单独的电子邮件。有没有办法“关闭”捆绑的单一电子邮件,以便每个电子邮件提醒独立出去?虽然在工作流自动化中为多个触发事件发送单个电子邮件可能被视为一种功能,但对我来说,这更像是一个错误(或应该能够关闭的功能)。

    谢谢!特蕾西

    Smartsheet捆绑电子邮件issue.jpg


  • 她名叫Stara
    她名叫Stara ✭✭✭✭✭✭

    @Tracy米

    乐意帮忙!

    您仍然可以使用“仅消息”选项,只要您添加占位符信息

    不幸的是,没有办法关闭捆绑的功能。

    我认为如果你触发六行,保存,然后再触发另外六行,它应该工作得很好。你测试过吗?

    记住!我的帖子是否帮助或回答了你的问题或解决了你的问题?请支持社区将其标记为深刻的/投票或/和作为公认的答案.这将使其他人更容易找到解决方案或帮助回答!

    Smartsheet专家顾问和合作伙伴

    她名叫Stara工作流顾问/ CEO @工作大胆

    W:www.workbold.com| E:(电子邮件保护)| p: +46 (0) - 72 - 510 99 35

    关于Smartsheet、集成、一般工作流建议或其他方面的帮助,请随时与我联系。

Hi @Tina Rustvold<\/a>,<\/p>

Modifying your dropdown list options will not affect the existing data. Those values will stay whether they're currently listed as options or not.<\/p>

All the best,<\/p>

-Ray<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question","log":{"dateUpdated":"2023-01-05 21:46:00","updateUser":{"userID":127274,"name":"Tina Rustvold","url":"https:\/\/community.smartsheet.com\/profile\/Tina%20Rustvold","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/ACVE2Z5LYR5E\/nLN8I71WWU872.jpg","dateLastActive":"2023-01-05T21:45:57+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭✭"}}},"bookmarked":false,"unread":false,"category":{"categoryID":321,"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[]},{"discussionID":99320,"type":"question","name":"Document Builder Issue","excerpt":"Hello, How can I map the dropdown selections into the template builder? It doesn't show me that as an option. e.g., PHI has Yes and No in SS form but it doesn't show that in the doc builder, so I won't be able to map that into the PDF template. Any idea on how to overcome that?","categoryID":321,"dateInserted":"2023-01-05T19:46:00+00:00","dateUpdated":null,"dateLastComment":"2023-01-05T20:18:03+00:00","insertUserID":152547,"insertUser":{"userID":152547,"name":"maltaee","title":"","url":"https:\/\/community.smartsheet.com\/profile\/maltaee","photoUrl":"https:\/\/aws.smartsheet.com\/storageProxy\/image\/images\/u!1!jKEmI3fEzHs!GlknHye32Ts!sXOmDxmK2Wo","dateLastActive":"2023-01-05T23:58:47+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭✭"},"updateUserID":null,"lastUserID":137019,"lastUser":{"userID":137019,"name":"Samuel Mueller","url":"https:\/\/community.smartsheet.com\/profile\/Samuel%20Mueller","photoUrl":"https:\/\/aws.smartsheet.com\/storageProxy\/image\/images\/u!1!nyFtX9IZg_s!bg9u23J8Vns!cvOmTksk69r","dateLastActive":"2023-01-05T21:58:49+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭✭"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":3,"countViews":21,"score":null,"hot":3345899643,"url":"https:\/\/community.smartsheet.com\/discussion\/99320\/document-builder-issue","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/99320\/document-builder-issue","format":"Rich","tagIDs":[204,370],"lastPost":{"discussionID":99320,"commentID":356078,"name":"Re: Document Builder Issue","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/356078#Comment_356078","dateInserted":"2023-01-05T20:18:03+00:00","insertUserID":137019,"insertUser":{"userID":137019,"name":"Samuel Mueller","url":"https:\/\/community.smartsheet.com\/profile\/Samuel%20Mueller","photoUrl":"https:\/\/aws.smartsheet.com\/storageProxy\/image\/images\/u!1!nyFtX9IZg_s!bg9u23J8Vns!cvOmTksk69r","dateLastActive":"2023-01-05T21:58:49+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭✭"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Using Smartsheet","url":"https:\/\/community.smartsheet.com\/categories\/using-smartsheet"},{"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B"}],"groupID":null,"statusID":3,"image":{"url":"https:\/\/us.v-cdn.net\/6031209\/uploads\/00DZZ2MYBSFU\/image.png","urlSrcSet":{"10":"","300":"","800":"","1200":"","1600":""},"alt":"image.png"},"attributes":{"question":{"status":"accepted","dateAccepted":"2023-01-05T20:22:03+00:00","dateAnswered":"2023-01-05T20:18:03+00:00","acceptedAnswers":[{"commentID":356078,"body":"

@maltaee<\/a> Yes, you can only map one column to one field, you can not map options within a column. Since your question is split out to two fields you need two columns. <\/p>

You could change your form to combine the yes \/ no into one field instead and remove the text yes and no, and then if someone selects yes it will show yes, or someone selects no it would show no. But the way you currently have your form you would need two columns.<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question","log":{"dateUpdated":"2023-01-05 20:22:03","updateUser":{"userID":152547,"name":"maltaee","title":"","url":"https:\/\/community.smartsheet.com\/profile\/maltaee","photoUrl":"https:\/\/aws.smartsheet.com\/storageProxy\/image\/images\/u!1!jKEmI3fEzHs!GlknHye32Ts!sXOmDxmK2Wo","dateLastActive":"2023-01-05T23:58:47+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭✭"}}},"bookmarked":false,"unread":false,"category":{"categoryID":321,"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[{"tagID":204,"urlcode":"Forms","name":"Forms"},{"tagID":370,"urlcode":"document-builder","name":"Document Builder"}]},{"discussionID":99206,"type":"question","name":"PMO Project Intake Sheet","excerpt":"All, I was being dumb and I deleted the first row of the PMO Project Intake sheet that has the titles to the columns...Project ID, Project Name....now my Project Metadata has #ref all over the place. I can't copy and re-past the fields back in, because the Project ID field is a protected field. Is there an easy fix for me…","categoryID":321,"dateInserted":"2023-01-03T15:07:18+00:00","dateUpdated":null,"dateLastComment":"2023-01-03T18:47:37+00:00","insertUserID":156412,"insertUser":{"userID":156412,"name":"chooley","url":"https:\/\/community.smartsheet.com\/profile\/chooley","photoUrl":"https:\/\/aws.smartsheet.com\/storageProxy\/image\/images\/u!1!259vf8ZI4vI!unDmp3-Skvo!RO65iWGdrJu","dateLastActive":"2023-01-04T16:29:37+00:00","banned":0,"punished":0,"private":false,"label":"✭"},"updateUserID":null,"lastUserID":8888,"lastUser":{"userID":8888,"name":"Andrée Starå","title":"","url":"https:\/\/community.smartsheet.com\/profile\/Andr%C3%A9e%20Star%C3%A5","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/drupal_profile\/files\/pictures\/f4\/d4\/nf4d40b307033e1c1fd4cfe2ab2c10220.jpg","dateLastActive":"2023-01-05T22:33:40+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭✭✭"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":4,"countViews":57,"score":null,"hot":3345532495,"url":"https:\/\/community.smartsheet.com\/discussion\/99206\/pmo-project-intake-sheet","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/99206\/pmo-project-intake-sheet","format":"Rich","lastPost":{"discussionID":99206,"commentID":355735,"name":"Re: PMO Project Intake Sheet","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/355735#Comment_355735","dateInserted":"2023-01-03T18:47:37+00:00","insertUserID":8888,"insertUser":{"userID":8888,"name":"Andrée Starå","title":"","url":"https:\/\/community.smartsheet.com\/profile\/Andr%C3%A9e%20Star%C3%A5","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/drupal_profile\/files\/pictures\/f4\/d4\/nf4d40b307033e1c1fd4cfe2ab2c10220.jpg","dateLastActive":"2023-01-05T22:33:40+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭✭✭"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Using Smartsheet","url":"https:\/\/community.smartsheet.com\/categories\/using-smartsheet"},{"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B"}],"groupID":null,"statusID":3,"attributes":{"question":{"status":"accepted","dateAccepted":"2023-01-03T18:32:37+00:00","dateAnswered":"2023-01-03T16:53:58+00:00","acceptedAnswers":[{"commentID":355716,"body":"

@chooley<\/a> If you are getting #REF I believe you will unfortunately have to redo everything. I don't quite understand how your intake sheet is set up but definitely lock that row too when you are done. <\/p>

If by \"Project ID is a protected field\" you mean that column is an autonumber system column... you could change the column type to text, put in the project numbers you want for whatever row, and then change it back to an auto number. It will keep the number you entered and continue where it left off (you might have to tell it which number to start at when you switch it back). However this won't fix your #REF problem.<\/p>"},{"commentID":355717,"body":"

Hi @chooley<\/a> <\/p>

I hope you're well and safe!<\/p>

If you turn off the Autonumbering and then add a new row at the top with the information manually or use the Request Snapshot feature to paste the information back on that new row, it should work (I think).<\/p>

Did that work\/help? <\/p>

I hope that helps!<\/p>

Have a fantastic week & Happy New Year!<\/p>

Best,<\/p>

Andrée Starå<\/strong><\/a> | Workflow Consultant \/ CEO @ WORK BOLD<\/strong><\/a><\/p>

Did my post(s) help or answer your question or solve your problem? Please support the Community by <\/em>marking it Insightful\/Vote Up, Awesome, or\/and as the accepted answer<\/em><\/strong>. It will make it easier for others to find a solution or help to answer!<\/em><\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question","log":{"dateUpdated":"2023-01-03 18:32:37","updateUser":{"userID":156412,"name":"chooley","url":"https:\/\/community.smartsheet.com\/profile\/chooley","photoUrl":"https:\/\/aws.smartsheet.com\/storageProxy\/image\/images\/u!1!259vf8ZI4vI!unDmp3-Skvo!RO65iWGdrJu","dateLastActive":"2023-01-04T16:29:37+00:00","banned":0,"punished":0,"private":false,"label":"✭"}}},"bookmarked":false,"unread":false,"category":{"categoryID":321,"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[]}],"title":"Trending in Using Smartsheet","subtitle":null,"description":null,"noCheckboxes":true,"containerOptions":[],"discussionOptions":[]}">