Not all group members who have access are getting workflow notification
Hi,
I have an automated monthly update request that gets sent to those in an owners column on my sheet, requesting they use a provided link to update a dynamic view. Those owners are part of a group I've created in Smartsheet, and this group has edit access to the sheet and dynamic view (and rest of the workspace). I received a notice from Smartsheet that a few of those (who are in the group and have access) were not notified while others were. I've validated their email addresses, but can't determine why they wouldn't have been sent the automated notification. Can someone help?
Thanks!
Answers
-
Paul Newcome ✭✭✭✭✭✭Have you checked the automation permission settings in the sheet?
-
Rick_Bailey ✭✭✭✭✭
@Paul Newcomeyes, I did check this and have it as 'restricted', however the criteria was still met (person shared to the sheet and had logged into Smartsheet previously) to trigger to at least one of the folks who didn't get the alert, but should have. I'm not sure about the other two people yet.
Categories
<\/p>
If you need a bunch of the same columns, You can \"Save as new\" the existing sheet and then just delete whatever you don't need from each sheet.<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":321,"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[]},{"discussionID":109205,"type":"question","name":"Auto Populate Column Data","excerpt":"I have a sheet that I am populating row one with data inputted using an intake form (Form1). I then have a Update form (Form2) that is used by end users to input additional data. I need the data inputted from form1 to auto populate the entire column the data resides in when form2 is submitted. Any suggestions on how to…","snippet":"I have a sheet that I am populating row one with data inputted using an intake form (Form1). I then have a Update form (Form2) that is used by end users to input additional data.…","categoryID":321,"dateInserted":"2023-08-21T16:13:10+00:00","dateUpdated":null,"dateLastComment":"2023-08-21T19:37:00+00:00","insertUserID":162922,"insertUser":{"userID":162922,"name":"MSGFreebird","title":"","url":"https:\/\/community.smartsheet.com\/profile\/MSGFreebird","photoUrl":"https:\/\/lh3.googleusercontent.com\/a\/AAcHTtfyipG4v_0PcUXERFavMo9q8-BAK6RWzljovF2sarPztFY=s96-c","dateLastActive":"2023-08-21T22:54:52+00:00","banned":0,"punished":0,"private":false,"label":"✭✭"},"updateUserID":null,"lastUserID":45516,"lastUser":{"userID":45516,"name":"Paul Newcome","title":"","url":"https:\/\/community.smartsheet.com\/profile\/Paul%20Newcome","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/082\/nQPUTVFKKWDJ2.jpg","dateLastActive":"2023-08-21T22:29:51+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭✭✭"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":7,"countViews":35,"score":null,"hot":3385285210,"url":"https:\/\/community.smartsheet.com\/discussion\/109205\/auto-populate-column-data","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/109205\/auto-populate-column-data","format":"Rich","lastPost":{"discussionID":109205,"commentID":391697,"name":"Re: Auto Populate Column Data","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/391697#Comment_391697","dateInserted":"2023-08-21T19:37:00+00:00","insertUserID":45516,"insertUser":{"userID":45516,"name":"Paul Newcome","title":"","url":"https:\/\/community.smartsheet.com\/profile\/Paul%20Newcome","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/082\/nQPUTVFKKWDJ2.jpg","dateLastActive":"2023-08-21T22:29:51+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭✭✭"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Get Help","url":"https:\/\/community.smartsheet.com\/categories\/get-help"},{"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B"}],"groupID":null,"statusID":3,"image":{"url":"https:\/\/us.v-cdn.net\/6031209\/uploads\/QSNSANMKG9JV\/image.png","urlSrcSet":{"10":"","300":"","800":"","1200":"","1600":""},"alt":"image.png"},"attributes":{"question":{"status":"accepted","dateAccepted":"2023-08-21T18:39:09+00:00","dateAnswered":"2023-08-21T18:00:47+00:00","acceptedAnswers":[{"commentID":391672,"body":"
Yes. The \"@row\" piece of the formula is looking for the cell within the row of the formula. So on any row where the meta columns are blank, \"@row\" will also return blank.<\/p>
<\/p>
Try this instead:<\/p>
=INDEX([AT-Meta]:[AT-Meta], 1)<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":321,"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[]},{"discussionID":109199,"type":"question","name":"How long should tech support take to respond?","excerpt":"On August 14 I sent tech support a critical question. I have a licensed admin on a sheet that is not able to make any changes. I still have not received any response other than the usual quickie we got your e-mail. If someone in tech support is watching my case number is. 06399972","snippet":"On August 14 I sent tech support a critical question. I have a licensed admin on a sheet that is not able to make any changes. I still have not received any response other than…","categoryID":321,"dateInserted":"2023-08-21T15:19:29+00:00","dateUpdated":null,"dateLastComment":"2023-08-21T15:19:29+00:00","insertUserID":1774,"insertUser":{"userID":1774,"name":"Joseph Farahat","url":"https:\/\/community.smartsheet.com\/profile\/Joseph%20Farahat","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-08-21T19:58:09+00:00","banned":0,"punished":0,"private":false,"label":"✭✭"},"updateUserID":null,"lastUserID":91566,"lastUser":{"userID":91566,"name":"Genevieve P.","title":"Community Manager","url":"https:\/\/community.smartsheet.com\/profile\/Genevieve%20P.","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/KHY4Y67W0VRX\/nF76D5N9MFB28.png","dateLastActive":"2023-08-21T22:32:22+00:00","banned":0,"punished":0,"private":false,"label":"Employee Admin"},"pinned":false,"pinLocation":null,"closed":false,"sink":true,"countComments":5,"countViews":50,"score":null,"hot":3385265338,"url":"https:\/\/community.smartsheet.com\/discussion\/109199\/how-long-should-tech-support-take-to-respond","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/109199\/how-long-should-tech-support-take-to-respond","format":"Rich","lastPost":{"discussionID":109199,"commentID":391636,"name":"Re: How long should tech support take to respond?","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/391636#Comment_391636","dateInserted":"2023-08-21T15:19:29+00:00","insertUserID":91566,"insertUser":{"userID":91566,"name":"Genevieve P.","title":"Community Manager","url":"https:\/\/community.smartsheet.com\/profile\/Genevieve%20P.","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/KHY4Y67W0VRX\/nF76D5N9MFB28.png","dateLastActive":"2023-08-21T22:32:22+00:00","banned":0,"punished":0,"private":false,"label":"Employee Admin"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Get Help","url":"https:\/\/community.smartsheet.com\/categories\/get-help"},{"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B"}],"groupID":null,"statusID":3,"attributes":{"question":{"status":"accepted","dateAccepted":"2023-08-21T16:29:36+00:00","dateAnswered":"2023-08-21T15:54:56+00:00","acceptedAnswers":[{"commentID":391614,"body":"
Fixed.<\/p>
I reread your response and found the culprit.<\/p>
“Report with specific permissions but not the underlying source sheet?”<\/p>
Thank you for jumping in. I guess you should close that case number at this point.<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":321,"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[]}],"initialPaging":{"nextURL":"https:\/\/community.smartsheet.com\/api\/v2\/discussions?page=2&categoryID=321&includeChildCategories=1&type%5B0%5D=Question&excludeHiddenCategories=1&sort=-hot&limit=3&expand%5B0%5D=all&expand%5B1%5D=-body&expand%5B2%5D=insertUser&expand%5B3%5D=lastUser&status=accepted","prevURL":null,"currentPage":1,"total":4963,"limit":3},"title":"Trending in Smartsheet Basics","subtitle":null,"description":null,"noCheckboxes":true,"containerOptions":[],"discussionOptions":[]}">
